Read What You Click – Courts Are Enforcing Online Arbitration Provisions

gilt

Two courts at opposite ends of the country have upheld online arbitration contracts in recent months. I’ve previously written about the hesitance some courts have had to enforce “click-wrap” arbitration provisions unless the person has actually seen and read the terms of the agreement. As ecommerce becomes an increasingly important facet of our everyday lives, however, some courts seem[...]

Continue Reading …

App Developers Get More Guidance for Complying With COPPA

After giving the mobile app industry a few years of heartburn over the breadth and ambiguity of its expanded Children’s Online Privacy Protection Act (COPPA) Rule, the Federal Trade Commission has gradually begun to provide some much-needed clarity. Earlier this month, the FTC revised three portions of “Part H” in its online FAQs, which deal with how entities[...]

Continue Reading …

You Don’t Have to Give in to Yelp! Bullies

yelp

Last year, a local family contacted me about a demand letter they received from a nearby business. That business had served them poorly, and they said so in a review they posted on Yelp!, the popular social media review site. As more and more companies are doing, this business responded not by improving their services or apologizing[...]

Continue Reading …

Anonymous Social Media in the Workplace

1-GaZK7lhwJUQcg4_scxLwfA

One of the latest trends in social media is anonymous speech. Sites such as Secret, Whisper, and Yik Yak invite users to post without identifying themselves. The goal is to release users from their inhibitions and, according to Secret, allow “people to be themselves and share anything they’re thinking and feeling with their friends without[...]

Continue Reading …

Prohibiting Employees From Taking Photos or Video (Guest Post)

566

GUEST POST: Cameron J. Evans is my partner at Honigman Miller Schwartz and Cohn LLP. He is a nationally recognized employment attorney with extensive experience representing employers in state and federal courts, administrative agencies and private arbitrations in employment-related litigation, including class and collective action litigation.  He has significant jury trial experience in both federal and[...]

Continue Reading …

Field Agent – a Crowdsourced IP Enforcement Tool

FAwebimage

Every once in awhile, you stumble across something that makes you say, “how did I not realize this existed?” or “I wish I would’ve found this years ago!” Field Agent made me say both of those things. This service has existed for four years, but I somehow just learned of it. This service is designed[...]

Continue Reading …

FTC: Social Media Contests Are Endorsements, Require Disclosure

wandering sole

“This pin motivated by my desire to win fabulous prizes.” That’s the sort of disclaimer that participants in social media contests may need to start using under a March 20, 2014 letter ruling from the Federal Trade Commission. As I’ve written and presented about before, the FTC has been very strict in recent years about[...]

Continue Reading …

Drafting Social Media Policies in 2014

In addition to my litigation practice, I have been drafting social media policies for clients–and advising other lawyers on how to do so–for years now.  Are they all the same?  Is there anything new to be said? No, they’re not all the same, and yes, best practices continue to evolve along with the technology.  Earlier[...]

Continue Reading …

More From The #Jury Box: The Latest on Juries and Social Media

duke

I’m excited to report on the latest addition to the scholarship on jurors’ use of social media. As reflected in my Wassom on Social Media e-treatise, juror misuse of social media has been rampant, and courts have tried various strategies to mitigate the problem. A new article called “More From The #Jury Box” by U.S. District[...]

Continue Reading …

Klout, Commercial Value, and the Right of Publicity

klout

It was the Red Bull that got my attention.  Before then, I had “earned”” occasional “perks” through my Klout account–from brands I’d never heard of, like a new flavor of vodka or a romance novelist–but I hadn’t paid much attention to them. Red Bull, though, was a brand that meant something to me. And here[...]

Continue Reading …